Stuart AI

Fix EV charger issues before your customers even notice

Stuart AI helps your support team spot, diagnose, and resolve charging problems in real time, before they turn into revenue loss.

Trusted by energy leaders and forward-thinking networks

Benefits

Less downtime. Less noise. More control.

Stuart AI doesn’t just flag issues. It helps you solve them, scale your team’s impact, and stay ahead of system failures.

Smarter support workflows

Triage issues automatically, group related incidents, and resolve faster with fewer resources.

Fewer site visits

Solve more issues remotely and reduce costly truck rolls.

Faster resolution

Cut troubleshooting time by up to 80% with guided diagnostics and AI-driven suggestions.

Works with your current tools

Charger-agnostic and backend-flexible. No need to rip and replace.

Scales across global teams

Built-in multi-language support for distributed operations.

Lower downtime risk

Identify problems early and act before users are impacted.

Let AI handle the support load while your team levels up.

The hidden cost of EV support

Too many issues. Not enough people.

Charger problems pile up. Support teams get overwhelmed. Manual processes don’t scale. Stuart AI changes that. Without adding headcount.

Problem

What’s breaking your support system:
Endless support tickets and site visits
Downtime damages customer trust
Every charger issue feels like a fire drill
No visibility across hardware brands

Solution

What Stuart AI does differently:
AI-guided diagnostics and remote troubleshooting
Predictive alerts to stop failures early
Automated prioritization and resolution
Works with any OCPP-compliant system

Let AI handle the chaos so your team can focus on what matters.

Who it's for

Built for teams who keep chargers running

If you're responsible for uptime, support, or troubleshooting, Stuart AI is your new superpower.

EV charging operators

Reduce downtime, lower OPEX, and keep customers happy across growing networks.

Support teams

Diagnose faster, prioritize better, and fix more with fewer people.

Technical leads

Get actionable insights from complex systems. Without digging through logs.

Infrastructure managers

Gain a real-time overview of charger health and support workflows at scale.

How it works

Install once. Get smarter every day.

Stuart AI plugs into your system and immediately starts making your support team faster, sharper, and less reactive.

1

Connect your backend

Stuart AI integrates via API or OCPP to your charger management platform. No overhaul needed.

2

Start detecting issues

Real-time data is scanned for patterns and problems, triggering alerts and suggested fixes.

3

Scale smarter

Over time, the system learns and improves, helping your support team resolve more with less effort.

Features

AI that actually helps, not just hypes

Packed with real tools that solve real problems. No black box. No fluff.

Real-time diagnostics

Detect root causes instantly and get step-by-step fixes.

Predictive maintenance

Spot early warning signs to avoid failures and downtime.

Ticket automation

Group, rank, and route issues based on severity and location.

System-agnostic integration

Works with any charger or CPMS platform via API.

Multi-language interface

Localized UI keeps support teams aligned globally.

Issue history & trends

Full incident logs and pattern recognition to improve operations.

Cut through the noise. Fix the real problems.

What customers are saying

Less stress. More uptime.

Here’s what support teams and operators are saying about Stuart AI.

“Stuart Link makes it easy to manage our solar parks remotely. We especially appreciate the simple customer management tools and the ability to communicate directly.”

Alex Johnson
Head of Business Development
SolarEdge Partners, Inc.

“Stuart Link makes it easy to manage our solar parks remotely. We especially appreciate the simple customer management tools and the ability to communicate directly.”

Alex Johnson
Head of Business Development
SolarEdge Partners, Inc.

“Stuart Link makes it easy to manage our solar parks remotely. We especially appreciate the simple customer management tools and the ability to communicate directly.”

Alex Johnson
Head of Business Development
SolarEdge Partners, Inc.
FAQ

Still have questions?

Does it work with any charger or backend?

Yes. Stuart AI is CPMS-agnostic and works with any OCPP-compliant charger.

How does Stuart AI learn?

It uses historical and real-time data to identify patterns, improve accuracy, and suggest better fixes over time.

Can we use it without switching platforms?

Absolutely. It plugs into your existing system via API or data layer—no rip-and-replace required.

Is my data secure?

100%. All data is encrypted in transit and at rest. We follow best practices in security and compliance.

How quickly can we get started?

Most teams are up and running in a few days. No dev team required.

Let’s get started

Make support smarter, not larger

Stuart AI helps you fix more problems with fewer people. Less chaos, more control.

Resolves issues fast

AI-powered guidance for real-time diagnosis and troubleshooting.

Scales your team without hiring

Automate routine tasks and handle more chargers with fewer people.

Works with your tools

No lock-in. Easy integration with what you already use.